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Email and Privacy Policy

Effective as of: May 5, 2011

We respect our customerís privacy and we believe in the importance of protecting their personal information including the email address, name, shipping or mailing address and credit card details. Please read our Privacy Policy carefully so you can better understand how we collect, use and share your information details.
The order you place is discreetly shipped in plain packaging with a shipping label from us. No labels or other written information is found on the packaging that will identify its contents.
We have provided Customer Support services for order processing and information management. If you have any concerns or inquiries about our Privacy Policy, you can contact us through our website.

What information do we need to collect?

When you make an order on our website, we will need to collect the following details about you: email address, name, contact number and shipping address. The data will be gathered through the order form you are required to complete when you make the order. The order form can be filled up on our order page or sent through fax or mail.
Our servers may also collect some non-personal information about you such as your Internet browser, referral website and IP address. This is part of the serverís standard operation.
We do not collect or store your credit card details. During the last stages of placing your order, you will be asked to provide your credit card details. When you choose to submit them, the information is directly sent to a third party, which is a processor gateway compliant with PCI.

Email

Our email account and mailing lists are maintained and managed by DMC. DMC will not send you any messages unless you have asked to receive them.
If you choose to subscribe to our mailing list for newsletters, you may easily do so. You will receive a confirmation for your order and a promotional message via email when you place your order and submit your email address. We may keep the email address information along with other personal information for that transaction.
We will never sell, lease or trade your personal details including your email address, name and other information to third parties that are not needed to process your order.

Cookies

To provide you with a more personalized experience and authorized product features, we may have to use cookies. Tracking the performance of our sales, affiliates and site traffic patterns may also require the use of cookies. All of the personal details in a cookie will be treated in the same way as the details you have provided when you placed your order.

How will you use my personal information and details?

Your personal information and details may be used for the following:

Contacting you to confirm if you have received your order and if you want to participate in our surveys, reset your password and subscribe to our mailing list for updates, newsletters, updates and special offers.
Providing the needed details to a fulfillment center, which is a third party that ships your order to you.
Communicating with you about your order confirmation, account information and to respond to customer service concerns or inquiries.

How do I update my information?

If you want to change or update the personal information you have submitted, please contact use through email or postal mail.

What will happen if we change our Privacy Policy?

Our Privacy Policy may need to be changed and updated in accordance with law, order processing, customer support, industry initiatives or other reasons. We will notify you through an announcement on our site for any significant changes with the way we treat your personal details. The changes will take effect as soon as the updated Privacy Policy has been posted on our website and the effective date is found at the top of the page.

How do I contact you?

You can contact us at the website we have indicated above if you have any inquiries or concerns about our privacy policy for our products or services. You may also write to us at:

Our mail address


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